Some 94% of home insurance policy owners received most or all of their home insurance claims from their insurer, according to research by Compare the Market.

The study found that more than one in four homeowners (28%) have claimed on their insurance policy, typically receiving an average pay-out of £5,640 as nearly two-thirds (63%) received full payment requested from their insurer.

Only 14% of homeowners said their recent claim was less than £1,000, followed by 31% of people who claimed for between £1,000 and £3,000. One in ten people (11%) claimed more than £8,000.

Nearly two-thirds (63%) of those homeowners received full payment from their insurers, while 31% received most of their claims. Only 6% reported receiving partial payment or none at all. Baby boomers (those homeowners aged 55 and up) were nearly twice as likely (73%) to receive full payment compared to Gen Z (aged 18 to 24), of whom only 41% received the entirety of their claim.

The primary reason for claiming on home insurance was water damage, accounting for 28% of all claims, followed closely by accidental damage (27%), repair costs (21%), flood or storm damage (18%), theft (12%), and fire or smoke damage (11%).