Tenancy Deposit Solutions Limited (TDSL) has launched a step-by-step guide for landlords and agents.

Following the introduction of mandatory tenancy deposit protection in April 2007, any landlord or agent who takes a deposit from a tenant in England and Wales under a new assured shorthold tenancy is required to protect it under a Government-authorised tenancy deposit protection scheme. The guide takes agents and landlords through the process including how to join TDSL, how to protect the deposit, how to return the deposit and how to resolve disputes.

David Salusbury, chairman of TDSL, said: “TDSL now leads the way in making mandatory tenancy deposit protection as transparent as possible for landlords and the new website goes a long way to making the process clear and user-friendly. A massively helpful section is the new Jargon Buster which explains in plain English some of the technical terms that can confuse landlords, agents and tenants.”