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NLA and ARLA unite to condemn agents ridiculing tenants

The National Landlords Association (NLA) and the Association of Residential Letting Agents (ARLA) have joined together to roundly condemn any practices which ridicule and humiliate tenants.

Recent media coverage of a letting agent who has started erecting signs on the properties of tenants who have failed to pay their rent has shocked many property professionals and attracted much criticism. There have also been questions raised about the legality of this practice.

Ian Potter, head of operations for ARLA, said: “This is almost certainly an illegal activity, contravening data protection and planning laws. Apart from that, what do the agent and landlord expect to achieve, and how do they think they will appear to the majority of people in the street? Taking the law into your own hands is dangerous in many more ways than one.”

David Salusbury, agrees, adding: “However, there are legal channels available for landlords to gain possession if absolutely necessary. The law is on the side of landlords in this situation but the courts can be slow to deliver, with delays of six months not uncommon. Despite these frustrations, we strongly advise landlords against supporting this kind of behaviour. It is fundamentally a flawed idea.”

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