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Why investors should bet on streets designed for people, not just shops

Esther Dowd, Retail Surveyor, Knight Frank comments

For over a decade, the “death of the British high street” has been heralded as an inevitability; an unstoppable shift driven by e‑commerce, changing habits and post‑pandemic caution. 

Yet the data emerging from London tells a different, more investable story. Far from dying, the high street is reorganising around a new metric of value: time.

For property investors, this shift matters because it reframes what makes an asset resilient. Footfall alone is no longer a proxy for performance. What counts is whether a place makes people want to stay.

Dwell time is the new commercial differentiator
Across multiple studies, one trend is consistent: people are becoming more selective about where they spend both their time and their money. They are visiting fewer places, staying longer, and expecting higher‑quality experiences when they do.

Research conducted by Sicilian Avenue in Bloomsbury found that more than half of visitors to central London now say they seek more premium dining and social experiences than they did in 2019. Among 25–34‑year‑olds, that rises to 64%. This is not a marginal behavioural shift; it is a structural one. Consumers aren’t asking “what can I buy here?” but “is this worth my while?”

For investors, that question is a big-ticket item. If a location earns people’s time, spend follows.

Pedestrianisation proves its commercial value
The strongest predictor of dwell time is not retail mix, nor brand strength, nor even accessibility. It is the quality of the public realm.

The same research found that, among UK residents, 63% are more likely to choose cafés and restaurants on pedestrianised streets, rising to 67% among 16–24s and 70% among Baby Boomers. When asked why, respondents cited feelings of calm, serenity, safety, and the simple pleasure of being away from traffic.

These preferences are commercially potent. Pedestrian‑first environments consistently deliver higher dwell time, higher average spend, more repeat visits, and stronger emotional attachment to place.

Government‑backed studies reinforce this: retail‑led development alone has limited spillover impact, while schemes with explicit placemaking objectives generate wider economic uplift. The Oxford Street pedestrianisation trial alone demonstrated that seven in ten support the idea of permanently transforming Oxford Street - and two-thirds back pedestrianising the street specifically. According to data from New West End Company, the trial was a success with 67% of retailers reporting at least similar or higher sales and footfall. 

For investors, this means the public realm must be considered a revenue‑generating asset.

Sicilian Avenue: a case study in heritage‑led value creation
Sicilian Avenue, which is one of London’s earliest, purpose‑built pedestrian‑friendly streets, illustrates how design can shape behaviour. Its classical architecture, human‑scale proportions and traffic‑free setting create a natural pause point in a part of the city known for movement.

The results speak for themselves: 88% of visitors say they would visit for dining and drink, and people describe the environment as calm, pleasant and more enjoyable than traffic‑dominated streets. Business visitors report using cafés and restaurants as informal workspaces, with nearly 1 in 10 business owners working from hospitality venues when in London.

This is the modern “third space” economy in action. Cafés, courtyards and plazas are moving from peripheral amenities to core infrastructure supporting all‑day relevance, from breakfast meetings to evening drinks.

For investors, this translates into diversified demand, longer trading windows and stronger tenant resilience.

Hospitality’s competitive advantage now lies outside the front door
Hospitality operators increasingly recognise that the street outside their venue shapes what happens inside it. A restaurant on a calm, attractive, pedestrian‑first street has a competitive advantage before a customer has even looked at the menu.

This is why the Mayor of London is actively funding pedestrianisation, outdoor dining and extended opening hours. Policy is aligning with consumer behaviour – and that alignment creates investable certainty.

The emerging picture is that value is shifting from throughput to experience. The most resilient assets will be those embedded in environments that encourage people to slow down.

Placemaking for property investors: what to look out for

  • Prioritise assets on or near pedestrian‑first streets
  • Back schemes with strong placemaking and heritage‑led design
  • Favour mixed‑use clusters where hospitality, retail and workspace overlap
  • Evaluate performance through dwell‑time metrics, not just footfall
  • Recognise that public realm quality is now a core driver of rental strength and tenant demand

Commercial logic is catching up with what people have been telling us for years: they want places that feel good to be in. The most investable high streets of the next decade will not be the busiest, but the most intentional. They will be the ones that earn people’s time through design, atmosphere and a sense of belonging.

Sicilian Avenue, Covent Garden and similar destinations are examples of this shift, succeeding because they create value through human interaction, character and connection.

For investors, the takeaway is that, when you build places that people choose, performance follows.

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