The Renters’ Rights Bill is an opportunity rather than an obstacle for thousands of letting agents according to Sally Lawson, MD and Founder of Agent Rainmaker.

Sally said: “We all thought everything was over when the Tenant Fee Ban came in over a decade ago. That we’d lose 20 to 30% of our profit margins. That it was the end of the industry as we knew it. That it was going to cripple our businesses. It was all doom and gloom, just as it sometimes feels now, but we survived it. And many agents emerged even stronger. “We need to think of legislation as our friend – something I’ve been banging the drum about for over 10 years. Because increased legislation means landlords will need letting agents more now than ever.”

Sally believes that the services being offered to landlords, especially those in the 82% group, are simply irrelevant as they don’t consider all of the areas they might need support with, which is why letting agents need to embrace change. They need to think carefully about all of the different types of landlords there are and what stage in the journey they’re in, finding solutions or services for them at every stage, be that landlords who are selling up, buying, planning retirement, dealing with problem tenants or needing to get the most from their portfolios.